Privacy Policy
Your privacy and data security are important to us. This policy explains how Claaso collects, uses, and protects your information.
1. Introduction
Claaso is committed to protecting the privacy and security of schools, administrators, teachers, students, parents, and all users of our platform.
This Privacy Policy explains how information is collected, used, stored, and protected when using Claaso services, applications, and websites. By accessing our platform, you acknowledge the terms of this document.
2. Information We Collect
We collect only the essential details required to manage student lifecycles, online collections, and institutional routing.
Account Information
- Administrator Name
- School Email address
- Verification Phone number
- Institution billing address
School Catalog Data
- Student enrollment records
- Daily attendance lists
- Academic scores logs
- Tuition invoices details
Technical Info
- Browser version details
- Operational system variables
- Terminal IP address logs
- Platform usage analytics
3. How We Use Information
We process collected data to achieve operational outcomes, maintaining a zero corporate jargon approach:
- Provide, maintain, and improve platform services
- Streamline school operations and academic schedules
- Enable instant communication features (official WhatsApp messaging boards)
- Process online transactions and generate fee reminders logs
- Enhance secure layers, preventing fraudulent attempts
- Deliver customer support and diagnostic help workflows
5. Data Security
We deploy high-fidelity layers to guarantee absolute security indexes across school portals:
Please remember that even with premium security parameters, no online network protocol represents a 100% invulnerable channel. Keep your passwords secret.
7. Your Rights
We believe schools own their data entirely. Users maintain the following active rights:
- Access personal and institutional logs records
- Request updates or corrections to records details
- Request deletion of account metadata variables
- Export student ledgers reports in clean formats
- Manage communications alerts and notifications styles
8. Data Retention
School registers and financial databases are preserved for as long as the institution maintains an active agreement.
Upon subscription closure, records are deleted or archived within a 90-day grace period, unless extended legal rules demand longer compliance archiving.
9. Third-Party Services
Claaso integrates seamlessly with premium services to power advanced capabilities:
- Payment Gateways:Stripe and Razorpay nodes securing collections pathways.
- WhatsApp Meta:Official Business API engines for circulars announcements.
- Cloud Providers:Global database replication and asset storage.
10. Children's Privacy
Claaso operates under strict educational directories compliance standards. We act solely as a **Data Processor** under the authority of our contracted schools and institutions.
Schools are responsible for securing parent approval prior to creating pupil entries, ensuring full alignment with COPPA, FERPA, and regional student safety frameworks.
11. Updates to This Policy
We may update this Privacy Policy periodically. Continuing to navigate the dashboard following a revision constitutes active acknowledgement of updated terms.
12. Contact Us
For privacy inquiries, technical audits requirements, or compliance logs requests, please contact us directly: